Service Management Support Specialist (Contract)

Private Advertiser · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
We are seeking a highly motivated and experienced Service Management Support Specialist to join our team in Bali. In this role, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our services. This is a contract position with a focus on delivering high-quality service management solutions.

📋 Tanggung Jawab Pekerjaan

Provide technical support to clients, ensuring their needs are met and any issues are resolved promptly.,Monitor and maintain service levels, ensuring they meet or exceed client expectations.,Coordinate with internal teams to ensure seamless service delivery.,Document service incidents and resolutions to improve future service quality.,Conduct regular reviews of service performance and provide feedback to the team.,Assist in the development and implementation of service improvement initiatives.,Stay updated with industry trends and best practices in service management.,Participate in training and development activities to enhance your skills.

🎓 Kualifikasi & Syarat

Bachelor's degree in a related field or equivalent experience.,Proven experience in service management or a similar role.,Strong understanding of service management principles and practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with service management tools and software.,Knowledge of Indonesian language is a plus.,Valid work permit for Bali, Indonesia.

🛠️ Keahlian

Service ManagementTechnical SupportCustomer ServiceProblem-SolvingCommunicationTeamworkTime ManagementIndonesian Language
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